Privacy Policy

Welcome to AKS.

At AKS, we believe confidence begins with trust. Protecting your personal information is just as important to us as creating pieces you’ll love to wear.This Privacy Policy explains how we collect, use,  store, share, and protect your personal information when you visit our website, place an order, or interact with our services. By accessing or using our website, you agree to the practices described in this Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy or how we handle your information, please contact us:

AKS Customer Support

Email: aksofficial.co@gmail.com

Phone: +91 7439603389

Business Address: 4A, Gobinda Dhar Ln, Bortola, Barabazar Market, Kolkata, West Bengal 700001

1. Information We Collect

When you interact with AKS, we may collect the following information:

Personal Information

• Full Name

• Email Address

• Mobile Number

• Shipping Address

• Billing Address

• Order History

Payment Information

Payments are processed securely through trusted payment gateways. AKS does not store your debit card, credit card, banking or UPI credentials on its servers.

Automatically Collected Information

When you browse our website, certain information may be collected automatically, including:

• IP Address

• Device Type

• Browser Type

• Operating System

• Website Usage Data

• Cookies and Analytics Information

This information helps us improve your shopping experience and website performance.

2. How We Use Your Information

We use your information to:

• Process and deliver your orders

• Communicate order confirmations and shipping updates

• Provide customer support

• Process returns or exchanges

• Improve our website and services

• Prevent fraud and unauthorized transactions

• Send promotional emails, newsletters and product launches (only where you have provided consent)

3. Consent

By providing your personal information to complete a purchase, verify payment, arrange delivery, or contact customer support, you consent to our collection and use of your information for these purposes. Where required, we may also request your consent before sending marketing communications.

Withdrawing Consent

You may withdraw your consent to receive promotional communications at any time by:

• Clicking the “Unsubscribe” link in our emails

• Contacting us via email at aksofficial.co@gmail.com

Please note that transactional communications relating to your orders may still be sent.

4. Sharing of Information

Your privacy is important to us. AKS does not sell, rent or trade your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

Trusted partners who assist with:

• Payment Processing

• Shipping & Logistics

• Website Hosting

• Marketing Services

• Customer Support

These providers receive only the information necessary to perform their services.

Legal Requirements

We may disclose information if required by law or when necessary to:

• Comply with legal obligations

• Protect the rights or safety of AKS

• Prevent fraud or illegal activities

Business Transfers

In the event of a merger, acquisition or restructuring, customer information may be transferred as part of the business assets.

5. Payment Security

Your payment security is important to us. All payments are processed through secure third-party payment gateways that comply with applicable payment security standards, including PCI-DSS requirements. AKS never stores complete card details or banking credentials.

6. Cookies

Our website uses cookies and similar technologies to:

• Remember your preferences

• Improve website performance

• Understand visitor behaviour

• Enhance your shopping experience

You may choose to disable cookies through your browser settings. However, certain features of our website may not function properly.

7. Third-Party Services

Our website may contain links to third-party websites or services. These third parties operate under their own privacy policies. AKS is not responsible for the privacy practices or content of external websites. We encourage you to review their policies before sharing personal information.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against:

• Unauthorized access

• Misuse

• Alteration

• Disclosure

• Accidental loss

While we strive to maintain the highest security standards, no method of online transmission or electronic storage is completely secure.

9. Your Rights

You have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your personal data (subject to legal obligations)

• Withdraw consent for marketing communications

To exercise any of these rights, please contact us using the details provided above.

10. Children’s Privacy

AKS does not knowingly collect personal information from individuals under the age of 18 without appropriate parental or legal guardian consent. If you believe a minor has shared personal information with us, please contact us immediately.

11. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our business, technology, or legal requirements. Any changes will be posted on this page with an updated revision date. Your continued use of our website after such updates constitutes your acceptance of the revised Privacy Policy.

12. Marketing Communications

With your permission, AKS may occasionally send:

• New Collection Launches

• Exclusive Offers

• Restock Notifications

• Brand Updates

• Newsletters

You may unsubscribe from these communications at any time.

Thank You

Thank you for choosing AKS. We’re grateful to be a part of your wardrobe and your journey. Always Keep Shining.